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The importance of giving feedback

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29 May 2019 by Rachel Whalley
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Workplace Feedback

​One of our bugbears as recruiters, is when potential candidates aren’t given feedback when they’ve been part of an interview or selection process. Not only is this unhelpful for candidates who are looking for a role, who have spent time and effort researching and preparing either their application or for an interview - it is also frustrating for us as it makes the task of finding your perfect candidate more difficult.

Lack of feedback is one of the biggest complaints job seekers have, and rightfully so – they put a lot of time and energy into your recruitment process. According to the Recruitment & Employment Confederation hiring processes that are not effectively dealt with in a professional manner result in fewer applicants in your talent pool, and discourages potential applicants from applying in the future.

Failing to give interview feedback not only to unsuccessful candidates but to selected candidates is just the start of the problem. UK employers are forgetting to tell candidates how they performed in the interview process and what they can improve on for future rounds in order to learn from their mistakes and help them be successful in their next attempt. Applicants who have been fortunate enough to be selected for a job have also claimed they have never been asked how they found the process and if the employer themselves could benefit from constructive criticism for future candidates.

With the growth of platforms such as Glassdoor, people are increasingly encouraged and willing to share their application and interview experiences online. So putting in the extra mile when it comes to feedback can help build and improve your hiring reputation. At Intelletec, 60% of our business being referred to us from existing or previous clients, we understand how a reputation can speak for itself.

To find out more about the services we provide and how we could help your business, please get in touch