Job Description
Job description
The position of Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients.
Description:
-
Develop prospective clients through several strategies including internet research, trade show lists, referrals, yellow pages, various professional directories and personal investigation
-
Create accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses and various other information
-
Foster and close new clients through referrals, cold calling, networking, and other means (tradeshows, regional organizations, etc.)
-
Creatively problem solve to improve current new business development strategy
-
Negotiate rates and deadlines with prospective and current clients
-
Educate prospective and existing clients regarding the translation process, including rates, justification for turnaround time and competitors’ information
-
Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
-
Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
-
Research and understand all industries that our client markets to including industry leaders, current events and any other pertinent data
-
Perform other special projects or duties when required
Required Skills:
-
Excellent written and verbal English communication skills
-
Minimum Bachelor's degree or equivalent
-
Excellent problem solving and analytical skills
-
Strong interpersonal skills
-
Effective time management
