This position is working for a global cyber-security Saas company who are leading in online brand protection. Due to rapid success, they are now looking for a Brand Client Services Manager to join their expanding team based in the UK.

This position is located in London (between London Blackfriars and Southwark).

If you are looking for a company that is passionate about their business relations, company culture and keen to help their staff progress, this is the role for you!

Your responsibilities:

Effectively manage full life-cycle of service engagement
Create adaptive solutions to address specific client needs
Manage client expectations and service requirements
Effectively develop and communicate data-driven recommendations
Leverage internal and external software tools at an expert level
Work closely with internal services team to create monthly deliverables
Quickly identify and adapt to industry trends and client requirements
Based in their London office with travel requirements to customers in the UK and Europe
Collaborate with internal departments to provide expert assistance and training where necessary

Experience and Background:

3+ years client service, customer success or account management experience
You have strong analytical and communication skills
You're self-motivated, able to be flexible and adaptable
You are able to work well under pressure
You're punctual and possess excellent time management skills
Fluent speaking English and German

Salary:

Market Competitive

Location:

Office Based in London, with frequent travel

Client Service Manager (Fluent German-speaking)