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Client Success Manager (AI/BlockChain/FinTech)

  • Location

    New York City

  • Sector:

    Technology Sales

  • Job type:

    Permanent

  • Salary:

    $140,000

  • Contact:

    William Taylor

  • Contact email:

    william@intelletec.com

  • Job ref:

    BT - 181

  • Consultant:

    William Banks Taylor

My client is an awsome early stage AdTech startup who have a unified video platform that leverages blockchain, AI and cryptography. They are establishing a fair, accurate and efficient exchange of ad impressions and data. Due to continued growth and expansion they are hiring a Client Success Manager. 

As a Client Success Manager you will: 

  • Partner with clients to inform, develop and roll out the best solutions for solving their business, technical and operational challenges to drive their topline revenue, profitability or both. 
  • Provide pre-sales or strategic consulting as needed, with the broader purview of recommending when to build out these services full-time. 
  • Develop a scalable framework to onboard, manage and support different client types, including Agencies, Advertisers and Publishers. 
  • Build out the processes & templates for structured client check-ins. Think client QBRs, but with more flexibility since the entire platform is real-time. 

Requirments:

  •  BA/BS from top-tier university 
  • 3-5+ years of proven leadership in Account Management or similar capacity with post-sales revenue ownership in ad-tech, mar-tech or management consulting. (Buy-side experience preferred).
  • Ability to communicate abstract, technical concepts in the context of their business value clearly and concisely to non-technical stakeholders.
  •  Experience with OTT streaming video (avid streamers a plus) and linear TV as well as the planning, buying and measurement processes across both. 
  • Desire to roll up your sleeves, foster a culture of accountability, drive success and change an industry. 

Compensation:

  • $140,000 Base
  • OTE
  • Equity