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Design Lead | AI

  • Location

    New York

  • Sector:

    UX/UI Design

  • Job type:

    Permanent

  • Salary:

    $150k-$180k

  • Contact:

    Daniella Crossdale

  • Contact email:

    daniella@intelletec.com

  • Consultant:

    Daniella Crossdale

Intelletec is partnering with one of our SaaS clients to find a Design Lead to join their team!  We're looking for someone to be the founding conversational designer!

Our Vision

We use the latest AI and audio wizardry to make transacting via voice so enjoyable it’s more human than human. By 2030, we will save businesses and consumers 1 billion minutes of precious time while transforming voice channels into the preferred mode of communication (it's faster and easier than text).

We have backgrounds building product at companies like Spotify, Google, Buzzfeed, the New York Times, and OpenTable—shipping experiences that have reached hundreds of millions of users. Now, we’re using our backgrounds to start a new culture, one that puts product and human-centered design above all else while fostering constant learning and growth. Sound like something you’d like to be part of? Join us!

Role

You will be the first conversational designer, leading design for the user experience of the core product. You will be responsible for end user experience from start to finish, influencing how thousands of customers per day are interacting with the product. This role is a good fit for someone who is excited about being a thought leader, creating best practices and design conventions in a space where few exist (modern voice + conversational design)

Requirements

  • Bachelor's degree in Human-Computer Interaction (HCI), Linguistics, or a related field, or equivalent practical experience
  • 5+ years of demonstrated experience designing conversational applications, ideally voice and/or multi-modal applications
  • Creative thinker with a desire to get in at the ground floor of a start up, setting the foundation of design for a cutting edge product
  • Experience partnering with other designers, product managers, and engineers throughout a project lifecycle

What You’ll Do

  • Ideate ways to improve our user experience and work directly with the product and tech teams to implement your ideas
  • Lead development of virtual agent personas and collaborate with engineering and product to translate personas into our no-code product
  • Develop sample dialogs, flow diagrams, and prototypes to effectively communicate voice interactions and design ideas
  • Identify new conversational actions and use cases in order to evolve the Slang product
  • Evaluate usability and audio consistency of existing conversations and recommend design changes
  • Develop and evangelize design best practices, company wide