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Director of Design - Consumer

  • Location

    San Francisco

  • Sector:

    UX/UI Design

  • Job type:

    Permanent

  • Contact:

    Natalie Oliver

  • Contact email:

    natalie@intelletec.com

  • Consultant:

    Natalie Oliver

My Post-IPO client is reinventing consumer finance by delivering honest financial products that improve lives. They offer a variety of financial products that are disrupting the way we think about, lending, ecommerce and finance. 

The product design team is sharp, bright, and growing fast. They are looking for deeply experienced design directors who share their passion to revolutionize how people spend, save, and get credit for our consumer and merchant teams. You’ll work closely with fellow leaders across product design, user research, and content design to build and ensure a cohesive approach. You’ll help drive internal cultural change to champion our users, both merchants and consumers. You’ll partner with product, engineering, marketing, and other teams to elevate processes and create strong strategies that lead to fantastic user experiences. This role will report to the VP of Design and Research.

What you’ll do:

  • Drive and lead the vision for our product design experiences 
  • Lead teams as they navigate complex and ambiguous situations, driving toward clarity and focus
  • Prioritize projects of different scopes and timelines
  • Support the execution of results-oriented work that drives impact through high quality and successful execution across several product areas
  • Partner closely with research, content, product management, and engineering to identify opportunities for long-term growth and innovation
  • Hire and build a healthy team culture of highly talented designers
  • Foster an inclusive environment that sets teams up to thrive
  • Practice operational rigor by using principles and frameworks to support and guide your team for continuous growth of the function and the product

What we look for:

  • 10+ years combined experience in roles that focus on product and UX design
  • 3+ years experience managing direct reports, including hiring and developing managers and individual contributors
  • The love of design with a strong eye for executional craft — you’re obsessed with details and can also make balanced trade-offs for speed of learning
  • Creativity, curiosity, and collaboration run through your veins
  • A portfolio of work that demonstrates you and/or your team working cross-functionally, thinking strategically, and shipping successful app and/or web experiences
  • A track record of growing a strategic practice of design in a fast-paced environment
  • The demonstrated ability to improve team culture and cross-functional partnerships through proven practices
  • A commitment to excellence in a remote-first work environment
  • Experience and interest in financial services is a plus