Intelletec has partnered with a cloud-based software that is revolutionizing the call center industry by empowering the admin, agent, and customer experience.

Based in Woodland Hills, the company provides a multi-channel communication software to generate and convert more leads faster via calls, texting, and emails. Their conversational AI agent will pre-qualify leads using real human voice without the need of a live agent.

As the Director of Engineering you are all about recruiting, management, internal communication and delivery — getting the product out the door, while ensuring the team is hitting their mark.

Key Responsibilities:

Management of departmental resources, staffing, and building a best-of-class engineering team
Deliver products with consistently high quality and reliability, in a timely and predictable manner
Drive rigorous product releases across multiple, complex software products
Engage with customers and the head of product to ensure that product delivery obsessively aligns with customer value creation
Design, develop, and maintain new features for various web applications from time to time
Tracking down, isolating, and fixing system bugs from time to time

What you'll need:

10-15 years of experience in creating well-written web / SAAS applications
At least 7 years experience programming in PHP, C++, HTML, Javascript, or CSS
At least 5 years experience with Mysql or other relational databases
(Big +) Experience with at least one of the following PHP frameworks like: Symfony, Zend or Laravel
(Big +) Extensive experience with at least one of the following JS frameworks like: Angular, React, or Vue.js
Excellent at articulating, documenting and presenting ideas and work across the Engineering organization
Experience communicating between Product, Support, Sales, and Marketing

Business Skills:

An extremely strong sense of urgency
Ability to effectively communicate with the team and cross departments
Ability to prioritize business needs

Management Skills:

5-7 years experience in hiring, managing, and growing a team of at least 15 engineers
Proven experience managing multiple projects simultaneously from start to completion
Ideally have built and/or managed an offshore team of engineers, but not required

BENEFITS

Competitive compensation (DOE) includes base salary and performance bonus

Medical, dental, and vision insurance
Flexible Work Hours
Matching 401K
Gym membership
Friday lunches
Stocked Kitchen
Monthly massages