Job Description
Intelletec has partnered with a cloud-based software that is revolutionizing the call center industry by empowering the admin, agent, and customer experience.
Based in Woodland Hills, the company provides a multi-channel communication software to generate and convert more leads faster via calls, texting, and emails. Their conversational AI agent will pre-qualify leads using real human voice without the need of a live agent.
As the Director of Engineering you are all about recruiting, management, internal communication and delivery — getting the product out the door, while ensuring the team is hitting their mark.
Key Responsibilities:
- Management of departmental resources, staffing, and building a best-of-class engineering team
- Deliver products with consistently high quality and reliability, in a timely and predictable manner
- Drive rigorous product releases across multiple, complex software products
- Engage with customers and the head of product to ensure that product delivery obsessively aligns with customer value creation
- Design, develop, and maintain new features for various web applications from time to time
- Tracking down, isolating, and fixing system bugs from time to time
What you'll need:
- 10-15 years of experience in creating well-written web / SAAS applications
- At least 7 years experience programming in PHP, C++, HTML, Javascript, or CSS
- At least 5 years experience with Mysql or other relational databases
- (Big +) Experience with at least one of the following PHP frameworks like: Symfony, Zend or Laravel
- (Big +) Extensive experience with at least one of the following JS frameworks like: Angular, React, or Vue.js
- Excellent at articulating, documenting and presenting ideas and work across the Engineering organization
- Experience communicating between Product, Support, Sales, and Marketing
Business Skills:
- An extremely strong sense of urgency
- Ability to effectively communicate with the team and cross departments
- Ability to prioritize business needs
Management Skills:
- 5-7 years experience in hiring, managing, and growing a team of at least 15 engineers
- Proven experience managing multiple projects simultaneously from start to completion
- Ideally have built and/or managed an offshore team of engineers, but not required
BENEFITS
Competitive compensation (DOE) includes base salary and performance bonus
- Medical, dental, and vision insurance
- Flexible Work Hours
- Matching 401K
- Gym membership
- Friday lunches
- Stocked Kitchen
- Monthly massages
