A leading financial services firm who specialise in short term and complex real estate lending are looking for a first line support and infrastructure manager.

The Role

Acting as first line support for all IT-related issues
On-site IT software and hardware hands on analysis for office based infrastructure (printers, laptops, servers etc
Co-ordindate, initial triage and manage internal software support activities

Skills and experience

2/3 years as support analyst
Experience support peripheral hardware
Hands on with JIRA
Helpdesk tools, such as FreshService and JIRA support
Desktop / Laptop setup and configuration
Office 365 experience
Active Directory
Windows troubleshooting experience
Working in AWS / Similar Cloud based environment

Nice to Have:

Experience of mortgage lending / underwriting nice to have, but willingness to learn he business

Salary and benefits - Paying up to £35k, plus bonus, benefits

First Line Support & Infrastructure Manager