Job Description
A leading financial services firm who specialise in short term and complex real estate lending are looking for a first line support and infrastructure manager.
The Role
- Acting as first line support for all IT-related issues
- On-site IT software and hardware hands on analysis for office based infrastructure (printers, laptops, servers etc
- Co-ordindate, initial triage and manage internal software support activities
Skills and experience
- 2/3 years as support analyst
- Experience support peripheral hardware
- Hands on with JIRA
- Helpdesk tools, such as FreshService and JIRA support
- Desktop / Laptop setup and configuration
- Office 365 experience
- Active Directory
- Windows troubleshooting experience
- Working in AWS / Similar Cloud based environment
Nice to Have:
- Experience of mortgage lending / underwriting nice to have, but willingness to learn he business
Salary and benefits - Paying up to £35k, plus bonus, benefits