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Senior CSM - Series A Healthtech Startup - NYC

  • Location

    New York

  • Sector:

    Technology Sales

  • Job type:

    Permanent

  • Salary:

    $150K

  • Contact:

    Theodore Rayden

  • Contact email:

    theodore@intelletec.com

  • Startdate:

    ASAP

  • Consultant:

    Theodore Rayden

My client is a fast growing Series A Healthtech start up who have just recently raised $13M in funding. They have a healthcare data analytics platform that help make better scientific decisions by using real-time data. Due to their continued expansion they are looking for a Senior CSM.

 

As a CSM you will:

  • Own overall relationship with multiple biopharma clients, working to consistently meet or exceed client expectations on SaaS deployments and projects
  • Establish a trusted/strategic advisor relationship with clients, and drive continued value of our products and services throughout implementation, onboarding, and throughout the client relationship
  • Work with clients to educate and establish critical goals, or other key performance indicators and aid the customer in achieving their goals
  • Collaborate and share feedback with cross-functional teams to enhance ongoing product development efforts

 

Skills:

  • 5-7 years experience working in Customer Success or Client Services for an Enterprise SaaS company, healthcare or biopharma industry a plus
  • Interest in delivering strategic consulting and best in class support for our offerings to Life Sciences clients
  • Effective communication and presentation skills, and the ability to successfully communicate with a variety of levels within an organization
  • Track record of success in a results-driven, fast-paced environment 

 

Compensation: $150K

 

Please contact theodore@intelletec.com for more info