Senior Sales Operations Manager

  • Location

    San Francisco

  • Sector:

    Technology Sales, Operations & Finance

  • Job type:


  • Salary:

    $150-170k base + bonus + equity

  • Contact:

    Katie Mahoney

  • Contact email:


  • Job ref:


  • Startdate:


  • Consultant:

    Katie Penton

Our startup client in the SAAS space is looking for a motivated and enthusiastic Senior Manager, Sales Operations (Deal Desk) that will work closely with their Sales, Leadership, and Finance teams to build out the processes, policies, and infrastructure to help their organization scale and grow. You will be responsible for the deal process from quote to deal booking, define standard deal procedures/mechanics, provide analytical and process support for complex/non-standard deals, and facilitate approvals with our leadership team. Through this role, you will also provide insight into discount/pricing strategy and deal negotiations. If qualified, apply today!
  • Own, manage, and drive the quote to deal booking process 
  • Be the trusted advisor on deal review, deal structuring, and deal booking
  • Establish standard deal structure and processes
  • Lead and manage deal exceptions and non-standard terms, working across teams to understand deal economics to arrive at the best possible solution for the customer as well as compan
  • Manage the optimization and execution of the deal booking process
  • Review and approve deal terms and data in Salesforce
  • Work with Finance, Sales Ops, and other relevant teams to ensure all relevant approvals and deal details are captured in our systems of record
  • Train and enable the team on our quoting, pricing, policies, and processes
  • Develop metrics and reporting to evaluate our deal processes as well as discount/pricing strategies
  • 7+ years of relevant experience (Finance, Sales Ops, Business Ops, Deal Desk) with a high growth technology company
  • Working knowledge of sales operations processes, software pricing/discounting, contracting, and negotiation strategy
  • Comfortable working in Salesforce and with CPQ tools
  • Ability to leverage software, documentation, and training to streamline and create robust processes
  • Analytical, possesses business acumen, troubleshooting, problem-solving, and project management skills
  • Outstanding communication skills with the ability to speak in front of senior audiences as well as write clearly, concisely, and compellingly
  • Ability to independently manage ambiguity and work collaboratively to drive outcomes and meet deadlines
  • Work with multiple priorities/deals simultaneously in a fast-paced environment across a diverse group of stakeholders
  • MBA a plus, but not required
What we offer:
  • 100% Paid Medical, Dental and Vision Benefits
  • 401(k) Program
  • Fertility Coverage
  • Pet Insurance
  • Dependent Care FSA
  • Mental Health Support
  • Life and AD&D Insurance
  • Unlimited Paid Time Off
  • Wellness Stipend
  • Home Office Equipment Reimbursement
  • Pre-Tax Commuter Benefits