VP, Clinical Operations - Leveraging Technology for Women's Health

VP, Clinical Operations - Leveraging Technology for Women's Health

The opportunity to join a fast growing firm with the next generation proprietary women's health platform.

The Company:

Builds products, tools, and services designed to help every woman be her own patient advocate and get meaningfully better healthcare. The first product, a Women's health advisor, is your pocket-sized "BFF with an MD"​ who helps women manage their day-to-day healthcare needs, track their cycles, health and wellness, and get personalized answers to top reproductive health questions. The app is the first "taste"​ of Care and the tech layer that will power the real-world Clinics, launching in 2019.

What you’ll do:

  • Strategize, design and implement the operational blueprint of clinical services in collaboration with the executive team
  • Establish key metrics for the first clinic, and then oversee all clinical operations - holding each clinic staff member accountable for hitting  those metrics
  • Assist in hiring of clinic support staff and run processes for management & development of those personnel
  • Serve as a role model for for all staff by exemplary performance, and be committed to the mission and principals
  • Spearhead the role-out of the tested clinic operations model you’ve developed to every new clinic or telehealth geography

What you need to succeed:

  • You have at least 8 years of experience running operations in a clinical environment, including hiring, leading/motivating clinical teams
  • You have managed physician teams across multiple locations, and have experience scaling out additional locations
  • You have proven experience with RCM as well as with developing and managing to clinical budgets
  • You have successfully designed and implemented clinical programs, and managed them to excellence with metrics. 
  • You’re drawn to the idea of creating a fresh style of ops at record-breaking speed
  • You have a strong understanding of FDA regulations, GCP, ICH, and HIPAA guidelines, as well as maintain an understanding of state and federal level regulations on facility compliance
  • Strong abilities along the following dimensions: people operations & management, aggressive prioritization, flourishing in an ambiguous environment, problem-solving on the fly, managing stakeholders across functions
  • You value principled level thinking, and manage to principals rather than protocols or rules
  • You’re located in, or are willing to relocate to, New York City


  • You’re technology savvy, are excited to learn about the proprietary technology as well as integrate an EHR / other tools into the clinics to make you and your team more efficient
  • You may have a degree in hospital operations, operations research, industrial engineering -- you may also hold a NP / PA license