Head of People Operations

Mission Driven Travel Startup

Intelletec is partnering with a travel startup company to find their first Head of People Ops to join the team! They are bringing the joy back into travel planning, starting with modern tools to help the 100k+ travel agents in the U.S. grow their business and manage their network of clients and suppliers.

While you’ll be the goto person for all things HR, you’ll absorb and then scale the unique, tight-knit culture, as opposed to copy/pasting playbooks or having strong pre-conceived notions of how things should be done


Talent Acquisition & Onboarding (30%)

  • create and implement talent acquisition strategy to attract, hire and retain the right talent to achieve our long-term business goals.
  • ensure top of funnel is diverse and representative of the company we are aiming to build
  • streamline our recruiting and onboarding process implementing ATS software or similar workflow improvements
  • continuously improve onboarding to enhance new employee experience
  • develop and improve onboarding curriculum

Culture & Engagement (30%)

  • build and nurture trusting relationships with company leaders and individual contributors
  • leaning into our strong company culture to make recommendations for process improvements
  • drive our engagement programs to further strengthen and maintain our healthy company culture
  • help to plan and organize our team meetups three times a year including meetings, collaboration, transportation, accommodations, dining and activities

Training & Development (25%)

  • create career pathing, including suggestions for professional development accessible to all employees
  • mentor managers and employees through employee relation conversations
  • own our practice of continuous feedback by leading the employee survey process
  • exercise our practice of continuous feedback by leading the employee survey process and communicating the results
  • lead employees through our performance review process
  • guide employees’ professional development

Benefits & Compliance (15%)

  • Keep our benefits reflective of our people and our company values
  • Own the benefits program including competitive research, change management and implementation
  • Own payroll process
  • Remain current with employment laws and best practices

You’d be an ideal fit if you:

  • have 6+ years experience in People Operations (HR)
  • have 3+ years experience in a People Operations (HR) leadership position
  • have experience managing employee engagement, performance, culture, talent, employee relations, benefits, payroll and compliance (federal & state).
  • are a people-centric collaborator who thrives in a startup culture
  • enjoy working “in the weeds,” and building programs from the ground up, with a track record of success
  • have prior experience working at a remote startup during a growth period
  • have prior experience working with tools such as excel/google sheets, ATS (ex: Ashby), Slack, Notion

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